Top pressures driving self-service BI:
- lack of visibility into departmental business drivers
- inadequate utilisation of line of business data
- decisions based on “gut-feel”, not fact
- budget reductions for IT expenditure
- departmental decision-making is not aligned with corporate strategy
Best-in-class strategic actions to expand BI usage:
- gather and incorporate BI requirements from line of business managers
- identify areas of the business that will generate the most rapid ROI for BI
- provide line of business managers with timely accurate data to support BI
- roll out operational KPIs to line of business that align with corporate strategy
To achieve best-in-class performance, companies must:
- formalise a process for gathering end-user BI requirements
- improve the ability to track BI utilisation
- utilise operational dashboards for real-time business visibility
