Best-in-class boost key business metrics:
- organic revenue
- operating profit
- customer retention
- employee retention
Data management:
(1) Organisational capabilities
- executive level mandate for better data oversight
- ability to assess data needs across business functions
(2) Technology enablers
- data query / discovery tools
- data integration technology
Pervasive BI:
(1) Organisational capabilities
- analytical projects are initiated by the line-of-business
- corporate culture that values fact-based decisions
(2) Technology enablers
- dashboards / visualisation tools
- BI “embedded” in other applications
Timely insights:
(1) Organisational capabilities
- collaborative exchange of data across operating functions
- real-time visibility into operational metrics
(2) Technology enablers
- operational BI tools
- automated alert reporting
Recommended actions:
- treat data as a strategic asset
- expand the reach of business analytics
- accelerate the delivery of actionable information
